Believe it or not, May 22, 2011 was the day I launched writetechie.com! It has been a wonderful journey developing this website on WordPress. My first post, Post-STC 2011 Summit, reflected on the Society for Technical Communication 2011 Annual Summit held in Sacramento, California.
I celebrated my first year anniversary with a followup post with some analytics. As customary, here’s the rundown of stats from May 2016 to April 2017.
- Number of Sessions: 5,592
- Unique User: 5,346
- Page Views: 6,216
Most Visited by Country
- United States
- United Kingdom
Most Visited by State
- New York
Top Most Visited Pages
Technology Changes Throughout the Years
Some of the most major changes have been under the hood with my website. For most, I moved to my third web hosting company since launching my site in 2011. Lessons learned from my first website meltdown, a site revamp and theme template refresh, and moving towards using HTTPS.
My first attempt through HTTPS was ad-hoc and not exactly a correct implementation of HTTPS. It was through CloudFlare and was a total mess with my non-HTTPS web hosting provider. In order to make the move to an HTTPS environment, I had to pony up more money to my (now former) hosting provider to allow certificates and buy my own certificate OR move to a web hosting provider that has HTTPS capability as a standard feature.
I understand that my website is my playground to test new things, make revisions, and improve my skills with web content and WordPress skills. I was a complete novice using WordPress before launching writetechie.com. What I knew about WordPress was through the (now defunct) STC New Mexico Kachina Chapter.
Slowly I’m putting more effort into my website and I’m ready to share more about my experience I’ve had with content strategy and web content over the last couple of years. I felt there was an embargo on what I could share about my experience and I think it’s time for me to share what I’ve learned over these few years. In addition, I have a better perspective about some of the things I’ve been doing. Lastly, I think I’ve broken my “writer’s block” on writing articles for my blog because of my experience writing for my master of science courses.
Look Forward for More
In the next few months, I’ll be back to writing some rather refreshing articles about the field. I’m back with some exciting stuff I want to share. I also want to play with my new screencasting tool and make some fun documentation videos.
Last fall, I participated in the University of Wisconsin-Stout (UW-Stout) Master of Science in Technical and Professional Communication (MSTPC) program class on communication strategies for emerging media.
During the class, our assignment was to write blog articles about the assigned readings and discuss with the class about our take on this field. Below are my blog posts. Feel free to read them as I make my journey to become a master in the field of technical communication.
Each of these posts I wrote has a compelling story as well as a fresh perspective on the field. My approach in this class was to write in a casual and professional mode. My intent was to write to a wide audience who would enjoy reading about technical communication, communication strategies, and emerging media. Let me know in the comments what you think and maybe point to any topic I should cover next on my own blog!
- My blogging evolution – posted on September 18, 2016
- Fear of Social Media? Embrace It! – posted on September 18, 2016
- The Historical Documentation of Change in Technical Communication – posted on September 25, 2016
- Designed by humans. Used by humans. Never perfect. – posted on October 2, 2016
- Culture + Communication + Humans + Design – posted on October 9, 2016
- Is the Internet a cesspool of folklore and truthiness? – posted on October 23, 2016
- Crowdsourcing: Your Friend – posted on October 30, 2016
- We are in the Curated Web Experience – posted on November 7, 2016
- My (dream) office: Starbucks! – posted on November 14, 2016
- Thank you for a great semester! – posted on December 19, 2016
I’ll be back regularly posting about my experience with usability testing, user experience studies, and content strategy soon. There has been a lot I have been working on in the last few years that I want to share with you.
What does writing for the web mean? Do we write in a way that is simple for anyone to understand? I keep going back to my technical communication college days and wonder what it means to write and I go back to my first technical writing job that I had which I was introduced to Plain Language writing style.
What I learned from understanding Plain Language: write stupidly simple. Why? The internet is not entirely a formal place for communication and most of the time its to share information.
Nowadays, I think that effective communication should be simple, easy, short, and to the point. Does that mean I’m lazy? Can I use complex language to transfer my knowledge to someone else or can I use simple words to get my point across? You be the judge of that last sentence.
Even during WWII, Winston Churchill wrote a memo which asked for simpler language when communicating within his team. He wanted short and crisp messages, include headers, and remove “wolly” phrases because he felt it was merely padding. Why? He didn’t want his staff to waste time reading long reports when there is a war going on.
Getting back to web writing: there is a lot of stuff written out there for anything. As a technical writer, how can we simplify what we write? Rewrite a sentence? Make it easier to understand? Can we save someone’s reading time?
My job these days is to convince stakeholders that easier and simpler content will make their jobs easier and their customers fully figure out a process without stopping in the office or making a phone call. [Edit–I had an entire paragraph written before writing this next one] Basically I help remove complexity, make stakeholders happy, and customers happy.
Drilling down to my point: make your job easier to make your reader’s job easier with clear content.
My recommendation is check out Marcia Riefer Johnston’s books, Word Up! and You Can Say That Again. These books are great resources to improve your writing skills. 🙂
Over the weekend I changed the theme of my website once again. This theme is the third iteration since 2011. I decided to go to with a theme created by Automattic, the people who create WordPress.
Write Techie – September 2011
Why was it time to change? I wanted to start with a clean slate. As a web developer, I experimented with minor improvements to an old theme for better functionality. At some point those changes got in the way and caused more harm than good.
I decided that trashing an old design I’ve customized for years and start something new was a better solution. In this case, it’s not as new as you might think. I chose a familiar WordPress theme that I’ve used on another website for a few years.
Write Techie – September 2015
I also want to emphasize the current trends of web design and writing in this version of my template refresh.
Despite higher screen resolutions on mobile devices, sans-serif fonts are still better to read than serifs. They’re still great to use, but serifs are better for printed material. I chose to cut the serif fonts in favor of sans-serif for the reason that it is easier to read on screens.
There is nothing new here except to make sure that any website is responsive to an unlimited number of screen sizes and resolutions. There is no excuse for websites to show up incorrectly on an iPhone, a 32-inch monitor, or a display on Times Square.
Web writing is a completely different world than other types of writing. Keeping it simple will give users the right information the first time and show them how to do the tasks they came for.
As with any template refresh, so comes the content. The more concise, the better.
Ever wonder why sometimes the other person on the other end of an email, phone, or conference room doesn’t understand what you say? Try this activity out and reflect on your experience!
One of the neatest exercises I’ve done was write a procedure for drawing one of the world’s famous cats, Garfield. (Yes, I am aware that Hello Kitty is another famous cat). We were given a picture of the feline and told to write instructions for about ten minutes. Then we passed that sheet to our neighbor and asked them to draw Garfield based on those instructions–literally.
Reading someone else’s instructions is an interpretation of what they see that you should understand and perform. Sometimes those instructions are vague and not clear. Whatever the case, the task was to draw the cat the way you read their instructions.
My drawing was ugly, but smug. I took the instructions literally and came up with what I thought Garfield was supposed to look like.
The purpose of the exercise was to understand that we need to communicate in a clear and concise way that can lead others to understand us. Also this exercise gave us the opportunity to see how other people interpret our instructions. We can see difficulty communicating our thoughts easily and how those thoughts can be hard for someone else to understand.
Mind blowing? Yes! Not everyone understands the way you think and you can’t assume they can figure out what you say.
Thoughts to Consider
Think about it the next time that you communicate, are you:
- communicating clearly?
- writing concisely?
- understanding where others stand?
- making sense?
Hi everyone–I wanted to drop a note before I head to Portland, Oregon to say that I’ll be at LavaCon 2014! If you have any questions, feel free to ask me! If you are missing LavaCon this year, you can register for the online track that you can attend from home or work.
If you need me to help troubleshoot technology issues (WiFi, laptops, tablets, smart phones) or general directions around Downtown Portland, find me on Twitter at @RogerRenteria or call/text me at 505-750-1057.
Look forward to seeing you soon! Below is my quick guide to attending LavaCon!
Portland Landmark Sign
Before we begin next week, I’ve reworked my conference guides from past years for this one. The following guide will help you navigate LavaCon as well as get yourself up to speed with general conference tips.
- Spend about 20 minutes planning which sessions you want to attend. Read the Conference Program provided to you in your conference bag. Also, use the Lanyrd Conference Website to help you decide!
- Select primary and secondary sessions for each hour, some session material may be available for preview on SlideShare.
- Determine within the first 5 minutes if a session excites you; if not, go to your secondary session (it’s not rude–you are attending a conference for professional development!)
- Ask questions at the end of the session.
- Be persistent! As a presenter, I love when people ask me questions. So, do it!
- Complete post-session speaker evaluation(s).
- Look for presentation slides after the sessions from presenters on SlideShare.
Socializing and Networking
- Spend about $30 for business cards from VistaPrint if you have none. Remember to pack them.
- Hand out business cards to anyone you meet.
- Write a note on the back of each person’s business card to remind you how you met them.
Portland Food Carts
- Offer and/or accept invitations to dine with attendees. We don’t bite.
- Visit the vendors and check out the bookstore.
- Attend evening events with attendees.
- Tweet Up
- Culinary Tour
- Food Cart and Microbrewery Pub Tour
- Share your professional experiences.
After the Conference
- Continue networking via Twitter, LinkedIn, and e-mail.
- Plan for next year, and convince your company to pay for it!
- Look for a for Call for Speakers via e-mail; maybe you can present next year.
- Keep up with current trends—check TechWhirl for LavaCon coverage.
It’s your conference experience and make the most of it! Also, find me during the conference!