Category Archives: web

STC PMC – “Seeking Sunshine in Cloud Tech”

As technical communicators upgrade technologies, one thing we should consider is moving to the cloud. Before soaring into the clouds, we should take a moment and find out more about the history of cloud technology, the tools we currently use, and what cloud tools are available to increase our productivity and maximize our return on investment (time and money). In this presentation I gave to the 2014 Mid-Atlantic Technical Communication Conference, I went into the details about cloud technology, the pitfalls, and provide insight from fellow technical communicators on their usage of cloud technology.

I also want to give many thanks to the STC Philadelphia Metropolitan Chapter for putting together such an amazing event this year. They were kind and gracious to accommodate me in Pennsylvania to present. Many thanks goes to the conference chairs, board members, and volunteers who set this conference up.

If you have never been to a professional conference, I highly recommend starting out with regional conferences and this one is very accessible to many technical communicators within the Washington DC, Philadelphia, and New York metropolitan areas. We had such a great time at the conference, Danielle Villegas felt the conference was better than the previous year. As an added bonus and I am quoting Barrie Byron on an earlier conversation, these weekend conferences offer “high value and are low cost.” The return on investment is extremely great. Why not attend one?

Now, the presentation. If you want to check out more presentations from this year’s Mid-Atlantic Technical Communication Conference, almost all of the slide decks are uploaded on SlideShare and tagged as STCPMC14.

Warning #1: Spoiler Alert

If you plan to attend the STC 2014 Spectrum Conference, attend my session and skip these slides. If you are unable to see my talk, feel free to check my slide deck below.

Warning #2: Spoiler Alert

When Web Analytics Are Helpful

The great thing about Google is how you can use their services to gain insight on how people visit your site. I use it to track bounce rates, referrals, and overall statistics for my website. The best feature out there is when you get a great nugget of information and act upon it.

Now, Google is testing out geo locations that are outside of Earth. According to my Adsense dashboard, I saw they are now reporting top planets and moons.

Yep. Google now reports that the distant moon, Europa, has visited my website 10 times. What an honor!

Top visits from planets and moons.

Top visits from planets and moons.

Just in time for April 1, 2014.

 

Using Meta Description Tags

Ever wonder how Facebook, LinkedIn, or Google+ makes (or not makes) your posts pretty when you share a website link? Social media sites rely on meta description tags on websites to help figure out what to add in that preview box under your post. If a website has a poorly written description or no description at all, the preview box will look pretty boring or embarrassingly sad.

 

Facebook Preview Box: About STC

What about STC? This description is not helpful.

 

Meta tags are helpful for search engine optimization (SEO). They are also great when used correctly for both keywords and description! People who share your information on social media sites will love you forever if you properly write a meta description. The added benefit is that you will get better search results too.  Not doing so leaves us to wonder if your content is useful to be posted on social media or if we can understand what you are writing about when we browse search results.

 

Google Search Results

What is going on with this search result entry???

 

If a book can be judged by its cover, a webpage can be judged by the meta description when Facebook, Google+, or LinkedIn parses it before you click Post. It’s all about appearances! How tidy (or untidy) your website looks will determine how successful it is against the countless websites out there.

 

Facebook Preview Box: STC Keynote from STC Summit

Notice that the name repeats itself in the description. Facebook is scraping data from the website to generate the description content. Why do we need redundancy in the redundant department office?

 

In order to make your descriptions look better online,  you need to add this meta description tag to each webpage between the <head> </head> tags.

<meta name=”description” content=”Replace this content with a carefully crafted description of the page using fewer than or up to 155 characters and spaces.”>

Social media websites pull information from a webpage that you are about to share in order to make your post more interesting. Those sites read the information from the meta description tag and sometimes chooses an image from the page to insert in the preview box for your post.

Most content management systems have the ability to create descriptions, yet most do not come with this feature installed. Instead, I use a WordPress plugin called WordPress SEO by Yoast to add metadata to my website. Before publishing a post or page, I include a short description and keywords. The plugin also helps you out!

Here are some examples of meta descriptions tags as seen on Facebook and Google, both good and bad.

 STC Election

Facebook Preview Box: STC Election

The description is great, but it’s poorly worded. I would not post this page on Facebook using that description. Even the title is not helpful in this case.

 

Google Search Results for STC Election

This search result looks better, but Google had to scrape that information from the webpage instead of relying on meta description tags.

 

 STC.org website

Facebook Preview Box: STC Website

This description is great, but it is missing a period.

 

 STC Rochester

Facebook Preview Box: About STC Rochester

This description of what STC Rochester is about is great, but it’s truncated…

 

 STC New Mexico Kachina

Facebook Preview Box: STC Kachina Chapter

STC Kachina has a simple and straight-forward description.

 

 Write Techie

Another good description preview.

WriteTechie (this website) is another example of a good description as seen in the Facebook preview box.

 

Meta descriptions are quite helpful for people who may be interested in your website.

Meta descriptions are quite helpful for people who may be interested in your website.

 

 WordPress

Facebook Preview Box: WordPress

WordPress has the best description preview I’ve seen so far.